20 Charles Street is well situated in a convenient location in Parramatta CBD. Located on the eastern side of Charles Street, between Macquarie and George Street. Approximately 5 minutes walk from Parramatta's Rail/ Bus Interchange and Rivercat / Ferry.

The property is in close proximity to various retailers and amenities such as cafes, restaurants, major banks and the Post Office.

The refurbishment includes a complete remodelled of the lobby entrance, with café in foyer, upgrade of the air conditioning, installation of a new 'building management system' and CCTV's.